Other Service Providers that can help.
The contact details below were accurate at the time of inclusion and are regularly updated. Help us keep them up-to-date by emailing support@jigsawqld.org.au if you notice an error.
National Services
Forced Adoption Support Service (FASS)
Ph: 1800 21 03 13 (this number will connect you to the service in the State you are calling from. In Queensland this service is provided by Jigsaw Queensland).
Intercountry Adoptions
Intercountry Adoptee & Family Support Service (ICAFSS)
ICAFSS is funded by the Australian Government Department of Social Services & delivered by Relationships Australia.
Ph: 1800 422 377
Web: https://icafss.org.au/service-information/
International Social Services (ISS) **fees may apply for some services. Counselling available - fee for service.
Phone: 1300 657 843
Email: iss@iss.org.au
InterCountry Adoptee Voices (ICAV)
ICAV is a global network that elevates the voices of intercountry adoptees from many birth and adoptive countries. They advocate and educate from Lived Experience.
https://intercountryadopteevoices.com/contact/
State Services
For adoption records, it is necessary to contact the State in which the adoption occurred and it is possible to find each State in Australia operating under different guidelines and legislation.
Queensland
Adoption Services (Queensland Gov)
(to apply for adoption records)
Department of Child Safety, Youth & Women
Locked Bag 3405
BRISBANE QLD 4001
Phone: 07 3097 5100
Toll Free: 1800 647 983
https://www.qld.gov.au/community/caring-child/adoption/post-adoption-support-services
Time in Care Information Access Service (TICIAS)
(For information about time in care, right to information, information privacy and screening.)
Department of Child Safety, Seniors and Disability Services
Locked Bag 3405
BRISBANE QLD 4001
Toll Free: 1800 809 078
Right to Information
(For information about other records held by the Dept of Child Safety, Seniors and Disability Services).
Right to Information, Redress & Screening.
Locked Bag 3405
BRISBANE QLD 4001
Phone: 07 3097 5605
Toll Free: 1800 809 078
Fax: (07) 3097 5606
https://www.cyjma.qld.gov.au/about-us/right-information
Registrar General
Births, Deaths & Marriages
(applications require an Authorisation Form supplied by Adoption Services)
Level 32 180 Ann Street, Brisbane. Mon-Fri 8.30am to 4.30pm.
PO Box 15188
CITY EAST, QLD 4002
Phone: 13 74 68 (International: +61 7 3022 6100)
https://www.qld.gov.au/law/rbdm
Post Adoption Support Queensland (PASQ)
Postal address: 189 Coronation Drive
MILTON Q 4064
Phone: 07 3170 4600
Toll Free: 1300 236 762
https://www.benevolent.org.au/services-and-programs/list-of-programs/post-adoption-support-qld
Link-Up (Qld) (Aboriginal & Torres Strait Islander People)
Brisbane Office
3/5 Reid Street
WOOLOONGABBA QLD 4102
PO Box 3229, South Brisbane Q 4101
Phone: 07 3638 0411 or Toll Free: 1800 200 855
Cairns Office
2/608 Bruce Highway
WOREE
PO Box 298, Bungalow Q 4870
Phone: 07 4041 7403 or Toll Free: 1800 200 855
New South Wales
Adoption Information Unit
Department of Communities & Justice
Locked Bag 5000
PARRAMATTA NSW 2124
Email: adoption.information@dcj.nsw.gov.au
Phone: 02 9716 3005 or Toll Free: 1300 799 023
https://www.service.nsw.gov.au/services/adoptions
Post Adoption Resource Centre (PARC)
Level 4, 7-11 The Avenue,
Hurstville, NSW, 2220
Phone: 1800 236 762 (ask for PARC)
NSW Special Search Service (offered by International Social Services)
Toll Free: 1300 657 843
Website address: https://www.iss.org.au/our-services/nsw-special-search-service/
Western Australia
Post Adoption Information & Services
Department of Communities
5 Newman Court
Freemantle WA 6160
Locked Bag 5000
Freemantle WA 6959
Tel: 1800 182 178
Email: adoptions@communities.wa.gov.au
https://www.wa.gov.au/organisation/department-of-communities/past-adoption-information-and-support
Adoption Research & Counselling Services (ARCS)
301 Railway Pde
Maylands WA 6051
PO Box 593, Marylands WA 6931
Phone: 08 9370 4914
Email: contact@adoptionwa.org.au
https://www.adoptionwa.org.au/
Victoria
Adoption Information Service
Dept of Justice, Community & Safety
Lvl 20, 570 Bourke Street, Melbourne
GPO Box 588
Collins Street West
MELBOURNE VIC 8007
Phone Toll Free: 1300 194 757
Email: adoptionrecords@justice.vic.gov.au
https://www.vic.gov.au/past-adoption
Vanish
(Victorian Adoption Network for Information & Self Help)
PO Box 112 Carlton South, Victoria 3053
Phone: 03 9328 8611
Toll Free: 1300 VANISH (1300 826 474)
Email: info@vanish.org.au
Victorian Assisted Reproductive
Treatment Authority (VARTA)
Levl 30, 570 Bourke Street
MELBOURNE VIC 3000
Tel: 03 8622 0500
Email: varta@varta.org.au
Web: https://www.varta.org.au/information-and-support
South Australia
Adoption Services
Level 3, 31 Flinders St,
ADELAIDE SA 5000
Phone: 08 8124 4185 or Toll Free: 1800 512 355
https://www.childprotection.sa.gov.au/adoption/applying-adoption-information
Post Adoption and Forced Adoption Support Services
Phone: 08 8223 4566 (select option 2)
49a Orsmond Street
HINDMARSH SA 5007
Email: p.info@rasa.org.au
Post Adoption Support Service https://www.rasa.org.au/support/services/post-adoption-support-services/
Freedom of Information Team
Ground Floor, Building 2
300 Richmond Road, Netley SA 5037
GPO 1072, Adelaide, SA 5001
P: (08) 8226 4399
Web: https://www.childprotection.sa.gov.au/department/freedom-information
ACT
Family Information Service
GPO Box 158
CANBERRA ACT 2601
Phone: 02 6207 1069
Web: https://www.act.gov.au/community/families/find-adoption-records-and-birth-relatives
Post Adoption Resource Centre (PARC)
Level 4, 7-11 The Avenue,
Hurstville, NSW, 2220
P: 1800 236 762 (ask for PARC)
Northern Territory
NT Adoption Unit (Territory Families)
Level One, RCG Centre, 47 Mitchell St, Darwin NT 0800PO Box 37037,
Winnellie NT 0820
Phone: 08 8922 7443 or 08 8922 5519
Email: tfhc.adoptions@nt.gov.au
New Zealand
Oranga Tamariki - Ministry of Children
Email: webadoption@ot.govt.nz
Phone: 0508 326 459
https://www.orangatamariki.govt.nz/adoption/finding-birth-family/
United Kingdom
UK Government website
https://www.gov.uk/adoption-records