Other Service Providers that can help. 

 

The contact details below were accurate at the time of inclusion and are regularly updated.. Help us keep them up-to-date by emailing support@jigsawqld.org.au if you notice an error.

National Services

 

Forced Adoption Support Service (FASS)

Ph: 1800 21 03 13 (this number will connect you to the service in the State you are calling from).

Intercountry Adoptions

Relationship Matters Intercountry Adoption Support Services

Ph: 1300 543 396

E: icasupport@relationshipmatters.com.au

Web: http://relationshipmatters.com.au/all-services/icasupport/ 

International Social Services (ISS) **fees may apply for some services

Phone: 1300 657 843

Email: iss@iss.org.au

www.iss.org.au 

State Services

For adoption records, it is necessary to contact the State in which the adoption occurred and it is possible to find each State in Australia operating under different guidelines and legislation.

Queensland

Adoption Services (Queensland Gov)

(to apply for adoption records)
Department of Child Safety, Youth & Women

Locked Bag 3405

BRISBANE  QLD  4001

Phone: 07 3097 5100

Toll Free: 1800 647 983

ads@csyw.qld.gov.au

https://www.qld.gov.au/community/caring-child/adoption/post-adoption-support-services

Time in Care Information Access Service (TICIAS)

(For information about time in care, right to information, information privacy and screening.) 

Department of Child Safety, Youth & Women

Locked Bag 3405

BRISBANE  QLD  4001

Phone: 07 309705603

Toll Free: 1800 809 078

rti@csyw.qld.gov.au

Right to Information

(For information about other records held by the Dept of Child Safety, Youth and Women.) 

Right to Information, Redress & Screening. 
Locked Bag 3405

BRISBANE  QLD  4001

Phone: 07 309705603

Toll Free: 1800 809 078

E: rti@csyw.qld.gov.au

Fax: (07) 3097 5606

https://www.csyw.qld.gov.au/about-us/right-information

Registrar General
Births, Deaths & Marriages

(applications require an Authorisation Form supplied by Adoption Services)
Level 32 180 Ann Street
PO Box 15188
BRISBANE,  QLD  4002
Phone:  13 74 68

https://www.qld.gov.au/law/births-deaths-marriages-and-divorces

Post Adoption Support Queensland (PASQ)
Postal address: 189 Coronation Drive

MILTON  Q 4064

Phone: 07 3170 4600

Toll Free: 1300 236 762

pasq@benevolent.org.au

https://www.benevolent.org.au/services-and-programs/list-of-programs/post-adoption-support-qld

Link-Up (Qld) (Aboriginal & Torres Strait Islander People)
3/5 Reifd Street

WOOLOONGABBA QLD  4102

Phone: 07 3638 0411

Toll Free: 1800 200 855

E: contact@link-upqld.org.au

http://www.link-upqld.org.au/

New South Wales

Adoption Information Unit
223-239 Liverpool Road

ASHFIELD NSW  2131

Locked Bag 4001, Ashfield NSW 1800

Toll Free: 1300 799 023

https://www.facs.nsw.gov.au/families/adoption/finding-info

Post Adoption Resource Centre (PARC)

Level 4, 7-11 The Avenue,

Hurstville, NSW, 1481

Phone: 1800 236 762 (ask for PARC)

parc@benevolent.org.au

https://www.benevolent.org.au/services-and-programs/list-of-programs/post-adoption-resource-centre-nsw

 

NSW Special Search Service (offered by International Social Services)

Toll Free: 1300 657 843

E: sss@155.org.au

Website address: https://www.iss.org.au/our-services/nsw-special-search-service/

Western Australia

 

Post Adoption Information & Services
Department of Communities

4 Newman Court

Freemantle WA 6160

Locked Bag 5000

Freemantle WA 6959

Tel: 08 9286 5200

http://www.childprotection.wa.gov.au/

 

Adoption Research & Counselling Services (ARCS)
301 Railway Pde

Maylands WA 6051

PO Box 593 Marylands WA 6931

Phone: 08 9370 4914

https://www.adoptionwa.org.au/

 

Adoption Jigsaw WA
176 Fitzgerald Street

NORTH PERTH WA 6000

PO Box 512, North Perth, WA 6906

Phone: 08 9328 4000

E: jigsaw@jigsaw.org.au

www.jigsaw.org.au

 

Jigsaw DNA Connect

(for people who are donor conceived, their parents and donors)

176 Fitzgerald Street, North Perth WA 6000

PO Box 512, North Perth, WA 6906

08 9228 2647

E: jigsawdna@jigsaw.org.au

Web: http://www.jigsawdna.org.au 

 

 

 

 

Victoria

 

Adoption Information Service

Dept of Justice & Community Safety

GPO Box 588

Collins Street West

MELBOURNE VIC 8007
Phone: 03 8068 5700 or 1300 769 926

Toll Free:  1800 130 225

records.adoptions@justice.vic.gov.au 

https://www.justice.vic.gov.au/your-rights/adoption/past-adoptions

 

Vanish

(Victorian Adoption Network for Information & Self Help)
PO Box 112 
Carlton South, Victoria 3053

Phone: 03 9328 8611 

Toll Free: 1300 VANISH (1300 826 474)

Email: info@vanish.org.au

www.vanish.org.au

 

Victorian Assisted Reproductive

Treatment Authority (VARTA)

Levl 30, 570 Bourke Street

MELBOURNE VIC 3000

Tel: 03 8601 5250

E: varta@varta.org.au

Web: https://www.varta.org.au/information-and-support

 

South Australia

 

Adoption Services

Level 3, 31 Flinders St,

ADELAIDE SA 5000

Tel:1800 512 355

E: adoptions@sa.gov.au

https://www.childprotection.sa.gov.au/adoption/applying-adoption-information

 

Post Adoption Support Services
Phone: 08 8245 8100

49a Orsmond Street

HINDMARSH  SA  5007

Ph: 08 9245 8100

E: passinfo@rasa.org.au

Web: www.rasa.org.au

 

Freedom of Information Team

Level 3, 31 Flinders St, Adelaide SA 5000

GPO 1072, Adelaide, Sa 50001

P: (08) 8226 4399

E: DCP.FOI@sa.gov.au

Web: www.childprotection.sa.gov.au 

ACT

 

Family Information Service

GPO Box 158

CANBERRA ACT 2601

E: adoption@act.gov.au

Web: https://www.communityservices.act.gov.au/adoptions

 

Post Adoption Resource Centre (PARC)

Level 4, 7-11 The Avenue,

Hurstville, NSW, 1481

P: 1800 236 762 (ask for PARC)

E: parc@benevolent.org.au

Web: https://www.benevolent.org.au/services-and-programs/list-of-programs/post-adoption-resource-centre-nsw

Northern Territory

 

NT Adoption Unit (Territory Families)

PO Box 37037, 

Winnellie NT 0820

Level 2 Darwin Plaza

41 Smith St Mall

DARWIN 0800

Phone: 08 8922 7443 or 08 8922 5519

E: tf.adoptions@nt.gov.au

https://nt.gov.au/community/child-protection-and-care/adoption

New Zealand

 

Oranga Tamariki - Ministry of Children

E: webadoption@ot.govt.nz

https://www.orangatamariki.govt.nz/adoption/finding-birth-family/

 

United Kingdom

 

UK Government website

https://www.gov.uk/adoption-records

 

Call Jigsaw today on (07) 3358 6666

Call Forced Adoption Support Services on 1800 21 03 13

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